If you have 100% client retention then don’t bother reading on.
Can you imagine your customers being so attached to your company that they would never think about leaving for your competition under any circumstances?
Sounds far fetched, but it is actually easier than you think. Leadership expert Rick Houcek has outlined four strategies based on the success of “The Container Store” that you can implement into your organization. These strategies will create an air of excitement and engagement that will help build customers for life.
